CompTIA A+
CompTIA A+ is the industry-standard, vendor-neutral certification for entry-level IT professionals, validating foundational skills in troubleshooting, networking, operating systems, security, and hardware. It requires passing two exams—Core 1 (220-1101) and Core 2 (220-1102)—that focus on practical, hands-on, performance-based tasks for roles such as help desk technician, desktop support, or field service technician.
Learn more about the CompTIA Education Program.
Prerequisite - These prerequisites are strongly recommended; however, they are not mandatory
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Hands-on experience in an IT support specialist role or a similar technical support position
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End-user support skills with Windows-based PCs, including troubleshooting common hardware, software and connectivity issues
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Basic knowledge of computing concepts, operating systems, applications, networks and peripheral devices
Key Areas of Competency
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Hardware & Networking (Core 1): Installing/configuring components, peripheral devices, and mobile devices, and understanding networking fundamentals.
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Operating Systems & Software (Core 2): Supporting Windows, Linux, Apple OS X, and mobile OS, including security, cloud computing, and virtualization basics.
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Troubleshooting: Diagnosing and resolving problems for end-users, including security, networking, and hardware issues.
Exam Details & Requirements
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Exams: Two required exams (Core 1 and Core 2).
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Format: Maximum of 90 questions per exam (multiple-choice, drag-and-drop, and performance-based).
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Duration: 90 minutes per exam.
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Validity: Valid for 3 years.
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Target Audience: Ideal for technical support specialists, service desk analysts, and IT support professionals.
Skills Learned
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Install, configure, and maintain hardware components and devices effectively.
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Understand networking fundamentals and configure SOHO wired and wireless networks.
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Install and support multiple operating systems, including Windows, Linux, and macOS.
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Follow best practices for safety, environmental impacts, and effective communication.
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Diagnose and resolve issues with PCs, mobile devices, and software applications.
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Gain a respected certification that validates your foundation in tech and prepares you for success in your career.
Core 1 vs. Core 2 Comparison
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Core 1 (Hardware/Network): Focuses on "plugging it in" and "connecting it".
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Core 2 (Software/Security): Focuses on "fixing it" and "securing it".
Cores 1 and 2
Price: $3200.00
Duration: 10 Days
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Core 1 ONLY
Price: $1600.00
Duration: 5 Days
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Core 2 ONLY
Price: $1600.00
Duration: 5 Days
Choose your dates